Privacy policy
PRIVACY POLICY
Last Updated: September 5, 2026
This Privacy Policy explains how Sarfeity (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, create an account, place an order, contact customer support, or otherwise interact with our services.
This Privacy Policy is intended to comply with applicable United States privacy laws, including state consumer privacy laws where applicable.
1. Who We Are and Scope
Sarfeity operates an online store using the Shopify e-commerce platform. Payments are processed through third-party payment providers, including Stripe.
This Privacy Policy applies to personal information collected through our website and our official customer support and communication channels.
For privacy-related questions, you may contact us at:
2. Personal Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
- Contact and account information: name, email address, phone number, account credentials, and communication preferences.
- Order and shipping information: billing address, shipping address, products purchased, order details, delivery preferences, and transaction history.
- Payment information: payments are processed through third-party payment processors such as Stripe. We generally do not directly store full payment card numbers.
- Customer support information: messages, emails, support requests, feedback, and other information you voluntarily provide.
- Device and usage information: IP address, browser type, device information, operating system, pages viewed, referring website, session information, and interactions with our website.
- Marketing information: newsletter preferences, advertising interactions, campaign information, and cookie or tracking preferences.
3. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders;
- Process payments and transactions;
- Provide shipping and tracking information;
- Create and manage customer accounts;
- Communicate regarding orders, returns, refunds, or customer service requests;
- Detect and prevent fraud, abuse, and security incidents;
- Maintain and improve our website and services;
- Analyze website traffic and customer interactions;
- Personalize the shopping experience;
- Send promotional communications where permitted by law;
- Measure and improve advertising campaigns;
- Comply with applicable laws, regulations, legal proceedings, and government requests;
- Protect our rights, customers, business, and services.
4. Cookies and Tracking Technologies
We and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve our website.
These technologies may include:
- Essential cookies: required for shopping cart, checkout, security, account functionality, and other core website features.
- Analytics cookies: used to understand website traffic, visitor behavior, and website performance.
- Advertising cookies and pixels: used to measure advertising effectiveness and, where permitted, provide personalized advertising.
Depending on your location and applicable law, you may have the ability to manage certain cookie and advertising preferences.
You may also control cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. How We Share Personal Information
We may share personal information with third parties that help us operate our business, including:
- Shopify — e-commerce platform, hosting, checkout, and related services;
- Stripe and other payment providers — payment processing and fraud prevention;
- Shipping companies and logistics providers — order fulfillment, delivery, and tracking;
- Customer service providers — customer communications and support;
- Email and marketing providers — transactional and promotional communications;
- Analytics and advertising providers — website analytics, advertising measurement, and marketing;
- Professional advisers — accountants, attorneys, consultants, and similar professionals when necessary;
- Government agencies or authorities — when required by applicable law or valid legal process.
We may also disclose information as part of a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction.
6. Sale, Sharing and Targeted Advertising
We do not sell personal information for money.
However, certain privacy laws may define some advertising or analytics activities as the “sale” or “sharing” of personal information, even when no money is exchanged.
Where required by applicable law, eligible consumers may have the right to opt out of the sale or sharing of personal information or the use of personal information for targeted or cross-context behavioral advertising.
We will honor applicable privacy rights as required by law.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our products and services;
- Complete and maintain transaction records;
- Handle customer service requests;
- Prevent fraud and abuse;
- Meet accounting, tax, and legal obligations;
- Resolve disputes;
- Enforce our agreements.
Retention periods may vary depending on the type of information and applicable legal requirements.
When personal information is no longer reasonably necessary, we may delete or anonymize it in accordance with applicable law.
8. Your Privacy Rights
Depending on the state where you reside and subject to applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we maintain about you;
- Request correction of inaccurate personal information;
- Request deletion of certain personal information;
- Request information about categories of personal information collected or disclosed;
- Obtain a portable copy of certain personal information;
- Opt out of certain sales, sharing, or targeted advertising;
- Limit certain uses of sensitive personal information, where applicable;
- Appeal certain decisions regarding privacy requests, where applicable.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
To submit a privacy request, contact:
We may need to verify your identity before processing certain requests.
9. California Privacy Rights
If you are a California resident and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), applies to our business and your information, you may have additional rights regarding your personal information.
These may include rights to know, access, correct, delete, and obtain information about certain disclosures of personal information, as well as the right to opt out of certain sales or sharing of personal information.
Where legally required, we will provide mechanisms to exercise applicable California privacy rights.
10. Automated Processing and Fraud Prevention
Our e-commerce, payment, and security providers may use automated systems to identify potentially fraudulent or suspicious transactions.
For example, Shopify, Stripe, or other service providers may analyze transaction and device information to help prevent fraud and unauthorized activity.
These systems may affect whether certain transactions are approved, declined, or flagged for additional review.
11. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Our service providers may also implement their own security measures.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Children's Privacy
Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
If you believe a child has provided personal information to us, please contact:
13. Third-Party Services
Our website may contain integrations, applications, or links operated by third parties.
These third parties may have their own privacy policies and practices. We encourage customers to review the privacy policies of third-party services they interact with.
We are not responsible for the privacy practices of independent third parties.
14. International Users and Data Transfers
Although our store serves customers in the United States, some service providers may process or store information in other countries.
By using our services, your information may be transferred to or processed in jurisdictions outside your state or country, subject to applicable law and the safeguards implemented by our service providers.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
Material changes may be communicated through the website or other appropriate means when required by law.
16. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, contact us at:
Sarfeity
Email: contact.sarfeity@gmail.com